Frequently Asked Questions
While the Official Rules outline the complete details of this promotion, your question may already be answered below.
- What are the prizes for this promotion?
- See the Official Rules for complete details.
- How many prizes could I win?
- One (1) prize per Monthly Entry Period per person, at a max of five (5) prizes per person per Promotion Period.
- How will I know if I'm a winner?
- The drawings will be held on or around the draw dates listed within the Official Rules. The winners will be notified via the contact information they provided upon registration.
- I would not like to participate in this promotion. How can I opt out of receiving further contact?
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If you made a purchase but do not wish to participate in the Sweepstakes, you may opt out of participating in this Sweepstakes. To do so, enter the email address associated with your TJX Rewards account here.
You will be opted-out once you submit the requested information and it has been processed. If you choose to opt out of participating at any time, you will no longer be able to enter or participate in the Sweepstakes. Proof of sending or submission will not be deemed to be proof of receipt by Sponsor.
- I got a message that I've already entered the maximum allowed number of times for this entry period, but I haven't. What should I do?
- Please try to clear cookies and cache on your internet browser. Also, you can contact or team through the form below.
- I think I'm having technical issues. What should I do?
- Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
- I have recently moved or updated my email address. Can I change my registration information for this promotion?
- We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.
Please Note: We cannot guarantee that we will be able to accommodate your request.
Still have a question? Please complete this form. Please note: a response may take up to three business days.